"Weathering the coronavirus storm, together.". A letter from Bank of Hawaii CEO, Peter Ho Aloha. For nearly 125 years, Bank of Hawaii has been committed to the safety and security of Hawaii. Today, as we face uncertainty about COVID-19, that commitment has never been stronger. YOUR SAFETY IS OUR FIRST PRIORITY. To protect your safety we are actively following the latest guidance from the Centers for Disease Control and Prevention (CDC) and the Hawai State Department of Health. To help slow the spread of the virus we are increasing the frequency and sanitizing of our branches. We are also asking employees and customers alike to keep close personal contact to a minimum and having many of our non-customer-facing employees work from home, so our team can continue to serve you, safely. 6 months for residential mortgages, home equity loans and home equity lines in the amortization period. Our Extension Program provides a loan extension for up to 3 months for personal and auto loans. For more information about these programs, please visit: boh.com/covidassist or call: Forbearance Program 808-694-7297 Extension Program 808-694-1500 KEEPING YOU AND YOUR MONEY SAFE. WE ARE HERE TO SERVE YOU. In order to protect the health of our valued employees and customers, we have temporarily closed some of our branch locations. However, many of our branches remain open, with special kpuna hours. All of our ATMS are available 24/7. Please visit boh.com/covid19 for all of the latest updates. Despite the disruption that COVID-19 is causing to our economy, you can rest assured that your hard-earned money is safe and secure at Bank of Hawaii because deposits are federally insured by the FDIC. And you can take comfort in knowing that Bank of Hawaii is one of the safest banks in Member FDIC America, with a credit rating in the top 10 of all U.S. banks according to Moody's Investor Services. MAKING IT EASIER AND SAFER TO BANK REMOTELY. Using our online and mobile banking options may be the most effective and convenient way to bank with us in this current environment. We strongly encourage all of our customers to use e-Bankoh or our mobile app to get remote access to banking services 24/7, quickly and securely from wherever is safest and most convenient for you. If you are not currently signed up for e-Bankoh, visit boh.com/enroll to get started. WE WILL GET THROUGH THIS CRISIS TOGETHER. Throughout history, Hawaii has weathered many storms. Over the years, Bank of Hawaii has survived two world wars, the attacks of September 11 and the financial crisis of 2008. While we have never faced anything quite like COVID-19, I know that by working together and caring for each other as one 'ohana, we will weather this storm. Stay safe, WE ARE HERE TO HELP. We have two financial assistance programs to help Bank of Hawaii loan customers facing financial hardship as a result of COVID-19. Our Forbearance Program provides loan forbearance for up to Peter S. Ho Chairman, President and CEO For the latest updates on our branches and banking services, go to boh.com/covid19 h Bank of Hawaii O Equal Housing Lender boh.com AMOO Member FDIC C2020 Bark of Hawai "Weathering the coronavirus storm, together.". A letter from Bank of Hawaii CEO, Peter Ho Aloha. For nearly 125 years, Bank of Hawaii has been committed to the safety and security of Hawaii. Today, as we face uncertainty about COVID-19, that commitment has never been stronger. YOUR SAFETY IS OUR FIRST PRIORITY. To protect your safety we are actively following the latest guidance from the Centers for Disease Control and Prevention (CDC) and the Hawai State Department of Health. To help slow the spread of the virus we are increasing the frequency and sanitizing of our branches. We are also asking employees and customers alike to keep close personal contact to a minimum and having many of our non-customer-facing employees work from home, so our team can continue to serve you, safely. 6 months for residential mortgages, home equity loans and home equity lines in the amortization period. Our Extension Program provides a loan extension for up to 3 months for personal and auto loans. For more information about these programs, please visit: boh.com/covidassist or call: Forbearance Program 808-694-7297 Extension Program 808-694-1500 KEEPING YOU AND YOUR MONEY SAFE. WE ARE HERE TO SERVE YOU. In order to protect the health of our valued employees and customers, we have temporarily closed some of our branch locations. However, many of our branches remain open, with special kpuna hours. All of our ATMS are available 24/7. Please visit boh.com/covid19 for all of the latest updates. Despite the disruption that COVID-19 is causing to our economy, you can rest assured that your hard-earned money is safe and secure at Bank of Hawaii because deposits are federally insured by the FDIC. And you can take comfort in knowing that Bank of Hawaii is one of the safest banks in Member FDIC America, with a credit rating in the top 10 of all U.S. banks according to Moody's Investor Services. MAKING IT EASIER AND SAFER TO BANK REMOTELY. Using our online and mobile banking options may be the most effective and convenient way to bank with us in this current environment. We strongly encourage all of our customers to use e-Bankoh or our mobile app to get remote access to banking services 24/7, quickly and securely from wherever is safest and most convenient for you. If you are not currently signed up for e-Bankoh, visit boh.com/enroll to get started. WE WILL GET THROUGH THIS CRISIS TOGETHER. Throughout history, Hawaii has weathered many storms. Over the years, Bank of Hawaii has survived two world wars, the attacks of September 11 and the financial crisis of 2008. While we have never faced anything quite like COVID-19, I know that by working together and caring for each other as one 'ohana, we will weather this storm. Stay safe, WE ARE HERE TO HELP. We have two financial assistance programs to help Bank of Hawaii loan customers facing financial hardship as a result of COVID-19. Our Forbearance Program provides loan forbearance for up to Peter S. Ho Chairman, President and CEO For the latest updates on our branches and banking services, go to boh.com/covid19 h Bank of Hawaii O Equal Housing Lender boh.com AMOO Member FDIC C2020 Bark of Hawai